Answers to Your Most Commonly Asked Questions (FAQs) – Find Help Here!
Remote VPN is a service to access routers from outside the network via SSTP protocol, ensuring data security.
Yes, Remote VPN comes with a money-back guarantee, providing confidence in NG HOST VIP services.
You cannot use the same VPN username and password on more than one device unless you have a subscription that includes more than one device.
Yes, you can do that, but first make sure that the connection to the first device has been closed to ensure that the transfer process was successful and that there are no connection problems, or you can contact support to help you on how to do that.
No, only one free package is allowed for one account and one device only. You cannot request the service more than once.
Unfortunately, you cannot request an additional IP or open or change a port in the free service. The free service only works on the default Winbox port and you cannot request to change it from the free service settings. You cannot request an additional IP. You can only upgrade the service from free to paid or keep the free service if you have more than one router and purchase the paid package for the other device.